Terms & Conditions

VEGAS LIMOS TERMS & CONDITIONS OF CARRIAGE

Here after Vegas Limos shall be known as the Company. The person named in the booking shall be known as the Hirer. The Hirer is deemed responsible for every person in the party who is travelling in the vehicle.

The Hirer shall be fully responsible and liable for any damage caused both inside and outside the vehicle by the hirer or a member of his or her party.

To make a reservation the Hirer may be required to pay a Deposit which shall be £50 for an 8 seater limousine Reservations are accepted on a best endeavours basis and the Company may at its entire discretion cancel prior to the Hire. Conversely, the Hirer may cancel up to 21 days prior to the Hire date and receive a full refund . However, in the case of weddings and Special Events  the period during which the Hirer can cancel and receive a refund is extended to 45 days.

The Company shall not be held liable or responsible for any articles left in the vehicle.

The Company cannot guarantee to collect the Hirer or the Hirer's party from any specific location due to in part, road restrictions and limitations of the Vehicle itself , the Company and the Chauffeur will use its best endeavours to collect the Hirer or the Hirer's party from the designated address or location, but shall not be obliged to do so. Where a direct collection from a specific address or location is not possible, the Chauffeur will contact the Hirer to advise an alternative location or address for collection of the Hirer or the Hirer's party. The Hirer accepts this condition.

If in the sole opinion of the Company or the Chauffeur, the weather conditions are such that the safety of the Hirer, the Chauffeur or the Vehicle may be compromised or placed at risk then the Company or the Chauffeur may at its entire discretion cancel the Hire in part or in its entirety. In such circumstances the liability of the Company shall be limited to a refund of the Hire Charge. If the Hire is curtailed during the journey, then the calculation of any refund shall be based on a percentage of the Hire charge to be determined at the entire discretion of the Company. The Hirer accepts that the Company or the Chauffeur shall retain this discretion in the interests of the safety of the occupants and the Vehicle.

The Hirer accepts that the Company adopts a strict no smoking policy in all of its vehicles and that any failure to adhere to this policy will result in the immediate termination of the Hire without any refund. In addition to which, the Hirer shall be held responsible for the cost of a valet and any damage caused as a consequence of the Hirer or any of his or her party failing to adhere to this agreement.

The Company does not permit the taking of any illegal drugs or partaking of any illegal activities whilst in the Vehicle, failure to abide by this condition will result in the immediate termination of the Hire without any refund.

The consumption of food is not permitted in any of the vehicles unless specific agreement has been made to the contrary at the time of the booking.

It is a legal requirement that all passengers wear a seat belt where fitted. All of our Vehicles are fitted with seat belts up to the maximum number of passengers allowed by law. Therefore, all passengers in the party are required to wear a seat belt; failure to do so, will result in the immediate termination of the Hire, without any form of compensation. The Hirer specifically indemnifies the Company and the Chauffeur against any fines imposed as a consequence of the passengers failing to comply with this legal requirement.

The maximum number of passengers that can legally be carried in the vehicle is 8 the Hirer  accepts this legal restriction and accepts that the Chauffeur shall be required by the Company to refuse to carry more than the statutory maximum. The Hirer further accepts that failure to adhere to this road traffic regulation would likely result in the Vehicle and its passengers being uninsured. In addition, the Chauffeur and the Company could be prosecuted as a consequence. Therefore there will be no compromises on the safety issue.

Irresponsible behaviour which could give rise to damage to the Vehicle or endanger the safety of the other passengers will not be tolerated in any form. This includes, but is not limited to; sitting on the exterior of the vehicle, hanging out of the windows, shouting abuse to other road users or pedestrians, rudeness or intolerance directed at the Chauffeur, misuse of the equipment, fixtures or consumable within the Vehicle and wilful or accidental damage to the Vehicle generally. Such behaviour may, at the sole discretion of the Chauffeur, the Company or its employees result in the immediate termination of the Hire without compensation. In addition, the Hirer shall be held liable and responsible for any loss, howsoever caused, by the irresponsible behaviour of his or her party.

The Hirer accepts and indemnifies the Company and its employees against any loss, consequential or otherwise as a result, direct or otherwise of a failure to meet time deadlines. It is entirely the responsibility of the Hirer to ensure that there is adequate time to travel to and from destinations, the Company or its employees will provide advice, but this does not form any part of the contract between the Hirer, the Hirer’s party or the Company and its Employees.

Furthermore, the Hirer indemnifies the Company against any and all claims as a result, direct or otherwise, consequential or otherwise, of a failure to arrive at the destination at the appropriate time or at all.

The Hirer expressly accepts that in car entertainment such as television screens, video and DVD equipment is provided as a courtesy and its use and/or availability does not form part of the Hire. In the event that any equipment fitted to the Vehicle malfunctions prior to or during the hire, the Company accepts no liability whatsoever and no compensation shall be provided in such instances, nor will the Company accept any claims for any form of refund.
 
In the event that a vehicle is subject to an accident or mechanical failure, or is no longer safe to drive, then the Company shall make alternative arrangements to get the Hirer and his or her party to their destination. The Company may at its entire discretion determine the method of onward travel, alternatively the Hirer, or his or her party may make alternative arrangements at their cost, for which no claim can be made against the Company or Licensee. The Hirer specifically accepts that the Hire is based on a best endeavours basis and therefore, no specific guarantees can be made in terms of time, reliability of the Vehicle and/or events out our of the direct control of the Chauffeur or the Company.

Where time is critical, this includes, but is not limited to Special Events, the Company recommends that the Hirer allows sufficient time to ensure that no disruption to the schedule is incurred as a result of unexpected or unavoidable delays. When planning for such events, the Company recommends that the Hirer ensures the Vehicle is at the collection point at least one hour prior to departure. The Hirer accept full responsibility for failing to follow this advice and in any event indemnifies the Company and its Employees against any loss, consequential or otherwise as a result, direct or otherwise of a failure to meet time deadlines.
 
Where the Company accepts responsibility whether in full or in part for a failure to perform its obligations under the terms of this contract then the extent of any liability shall be limited to the Hire Charge.
 
Where payments are made by cheque, the Hirer is responsible for ensuring that payment is received by the Company in sufficient time to allow clearance by the Due Date. The Company will not under any circumstances whatsoever, complete a Hire where payment has not cleared on the Due Date, or in any event on the date.

Time permitting; the Chauffeur may be willing to collect additional passengers, subject to the maximum that the Vehicle can carry, at alternative locations. However, any additional mileage or time shall be charged to the Hirer. Whilst the Chauffeur will attempt to accommodate any last minute changes, the final decision will remain with the Chauffeur and the Hirer accepts this arrangement.

In the event that the Vehicle has been left in an unreasonable condition by the Hirer or his or her party, then the Company reserves the right to charge for the cost of a valet. Such circumstances that could give rise to this charge include, but are not limited to; spillage of food or drinks, smoking and illness. The minimum cost of a valet is £75, but this amount could increase dependant on the consequential damage. The responsibility for reimbursement of such cost is that of the Hirer.

Where the Chauffeur has to collect the Hirer or his or her passengers at a specific time and is kept waiting for more than 15 minutes the chauffeur will then make a decision to terminate the arranged booking with no part or full refund offered the hirer agrees to this condition.

In the event that all passengers on the Hire are minors, the Company reserves the right to insist that an appropriate adult is in attendance at all times, either in the Vehicle or following the Vehicle. In the event that no appropriate adult is available and unless the Company has agreed to this in advance, the Chauffeur or the Company reserves the right to refuse the Hire without right of a refund.

The Company will not allow alcohol to be served to minors whilst in the Vehicle and the Hirer shall be responsible for ensuring that the Company is advised of any passenger under the age of 18 years.

In the event that minors are seen to be consuming alcohol, then the Chauffeur shall be entitled to confiscate and dispose of all alcohol and/or terminate the Hire at his or her entire discretion without entitlement to a refund.

The Company may at its entire discretion refuse any Hire without explanation or reason.